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Curriculum Vitae

Honest. Degreed. Experienced.
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Education

 

High School Diploma

Abraham Lincoln School, La Romana, Dominican Republic
Activities: Baseball, Basketball, Charity Volunteer, Golf, Soccer, Track and field (100m runner/Long Jump) and Volleyball.

1997 – Drafted and played in the Dominican Republic’s Baseball National Selection (Teenagers Category)


Associates in Arts

State College of Florida, Bradenton, FL
Activities: Scholarship as Trumpet player


Bachelor of Science in Computer Engineering

University of South Florida – Tampa, FL – Dec 2007

Activities: Engineering Volunteer Program
Inducted into the Order of The Engineer

Relevant Courses:

Analysis of Algorithms
CMOS-VLSI Design
Communications for Engineers
Computer Animation
Computer Architecture
Computer Logic Design
Computer System Design
Data Structures
Electrical Systems
Engineering Economics
Engineering Statistics
Networks I
Networks II
Operating Systems
Program Design
Programming Languages
User Interface Design


Related Coursework

Ashworth College

Professional PC Repair Program – 2004
Professional Computer Networking Program – 2008

Collins Aerospace

Cessna Citation CJ3 V2 / Pro Line 21 Avionics System – 2021


Languages

English – Native speaker
Spanish – Native speaker


Work History

 

NeuroSpinal Associates

Business Technology Consultant: 2011-2014
Network and Computer Systems Administrator: 2014-Present

As a Systems Administrator my responsibilities extend all the way from Security to implementing the latest Technology. We have a very interesting setup at NeuroSpinal Associates, and my roles and duties include:

  • Windows Server and Active Directory Administration
  • Microsoft Azure / Exchange Administration
  • Virtualization/Deployments in Hyper-V, VMWare and VirtualBox
  • Network Administrator: Firewall, Switches, VLANs, VPN
  • Ubiquiti/UniFi Systems Deployment: AP AC, NanoStation, LiteBeam
  • Disaster Recovery implementation
  • Backup and Data Recovery
  • Security Camera/CCTV Administrator
  • Phone System Administrator (VoIP)
  • Webmaster
  • HIPAA Enforcement
  • Network, workstation and end-user troubleshooting and support
  • Technology Consulting
  • Integration of Medical systems into our network infrastructure
  • Hardware maintenance: upgrading and recycling
  • Flux Capacitor repair specialist

Florida Flight Center

Flight Simulator Program Director: 2019-Present

Being part of the Flight Simulation team at Florida Flight Center is an extremely fun career. I work directly with Certified Flight Instructors, integrating Simulation tools such as hardware and software to the training curriculum. Part of my routine includes flying and shadowing instructors as they teach maneuvers and procedures in the Cockpit, which includes Flight Safety, schematics overview and Avionics Systems training. Currently, some of my roles include:


DigitalJoshua

Independent Contractor/Technology Consultant: 1997-Present

With the first completed projects going as far back as 1997, these services have been enhanced with real world experience as well as research, some of which has been published. The first services offered are Honesty and Integrity. Each project is treated as important, and I focus on optimizing any kind of setup as well as educating and preparing users to use technology more effectively. From home owners to business owners, all of my projects are always completed with passion and integrity. DigitalJoshua offers services in the following:

Information Technology
• Infrastructure / Security Evaluation / Stabilization / Troubleshooting
• MSP Experience: Continuum, Kaseya, ConnectWise, RightNow and Spiceworks
• Server Administration: Windows Server, Remote Desktop Server, Active Directory, Exchange, Hyper-V, VMWare, VirtualBox, Azure, CentOS, SQL Server, etc.
• Hardware and Network equipment installation and monitoring; Servers, FireWalls (Ex. SonicWall), VLANs, Modems, Smart Network Switches, Fiber, Gateways, pfSense, Wi-Fi (Ubiquiti, UniFi, Cisco, etc) Antennas, etc.
• Disaster Recovery Planning
• Data Migration: Corporate Email (Exchange to Office 365, Google, SpamSoap, AppRiver, etc), OneDrive, Google Drive, iCloud, Dropbox, and other platforms
• Backups (StorageCraft, Acronis, Veeam, CloneZilla, Windows Backup, etc) data recovery and data loss prevention
• Business Specific software: Quickbooks, Quicken, Adobe, EHR Systems, AutoCAD, SolidWorks, etc
• HIPAA Implementation and Enforcement (Encrypted email, PHI protection and employee training)
• Employee training
• Software Training: Microsoft Office 365, Adobe Photoshop / Acrobat, Zoom, Skype, Google software, etc.

VoIP, PBX, and Phone System Services
• Fully customizable VoIP systems
• FreePBX, 3CX, and other PBX Implementations
• SIP Trunk, Call Center, and Fax Configurations
• Automatic attendant, intercom and after hours answering services
• IP Phones, conference devices, soft phones, remote extensions
• Remote configurations for multiple nationwide or worldwide locations
• End User Control Panel: Voicemail to email, out-of-office preferences, direct numbers, forwarding and redirects

Security Camera and NVR/DVR Systems
• Analog and IP Cameras – Indoor and Outdoor cameras, doorbells, baby and pet monitors, with features such as Zoom, Pan/Tilt, night vision and 2-way Audio
• Popular Brands such as Lorex, Amcrest, Nest, Ring, Ubiquiti / UniFi Protect, Blink, REOLINK, D-LINK, HIKVISION, Netgear Arlo and many more
• Installations with up to several months of recording, backups, with NVR or optional MicroSD recording
• Wireless Systems; completely battery operated

Technology Consulting
• Home and Business Project evaluations
• Review of current Technology costs
• Optimizations of current implementations
• Future-proofing
• Training
• Smart Devices Implementation
• Devices Synchronization: PC, Macbook, iMac, Tablet, Laptop and Smartphone
• Home Improvement: Lighting, monitoring, timers, smart devices: Alarms, thermostats, thermometers, cameras, doorbell, power / wattage monitors, Nest, Ring, Lorex, Amcrest, Alexa, Echo, Dot, LED Strips
• Multimedia Implementations: Media Centers, TV Configurations, speaker configuration, streaming, Plex, Apple TV, Roku, FireStick, Bose, Sonos, etc
• Work-From-Home Setups
• Storage and Backups: Cloud configurations, NAS Devices, Synology, Buffalo, Zyxel, Time Machine/Capsule
• Tutoring and Training: Home devices, Zoom, Skype, Google Drive, Dropbox, OneDrive, iCloud, Windows, Microsoft Office 365, Apple Products, Android OS, iOS, macOS, Linux OS, synchronization between devices.
• Digital Forensics and data recovery

Website and SEO
• Website Design: WordPress and plugins, Elementor, WPBakery, JOOMLA, Zix, HTML, apps integration
• Hosting setup and migrations: GoDaddy, BlueHost, Surpass, HostGator, Hostway, Wix, Internet Information Services, SSL Certificates, domain purchases, sales and registration
• Domain Services: Registration, purchases, transfers, configurations
• DNS Management: A, CNAME, TXT, SRV, Autodiscover, MX, redirects, parked/addon domains, sub-domains, troubleshooting
• Platform Management: cPanel, Plesk, CentOS, MySQL, MyPHP, Apache, Nginx, etc.
• Google Search Console, Bing Webmaster Tools, AdWords, Analytics, AdSense, keywords optimization, Google Maps integration, sitemaps
• Blog and Forum configurations: WordPress, phpBB and mySQL
• English/Spanish Translations
• App Integrations: Shopping Carts, code insertion, salesforce, PayPal, social media

Gaming and Flight Simulation
• Custom computers and systems built for gaming: NVIDIA or Radeon Graphics, custom appearances, LED SMART Lighting, monitoring and reporting, Intel or AMD Ryzen, SSD, NVMe, and high quality and performing hardware
• Dual, triple, quadruple and larger monitor systems
• Virtual Reality Setup: Oculus Rift
• Custom Gaming Hardware Install and configuration: Logitech, Thrustmaster, SAITEK, HoneyComb, CH Products, Aviatek, Flight Velocity, Stay Level Avionix, RealSimGear, Redbird
• Game installs: FPS, X-Plane, Flight Simulator X (FSX), Flight Simulator 2020, Prepar3D, WarBirds, WarThunder, etc.
• Flight Simulation Training: Install, Setup, flight planning, communications, plugins, enhancements, migrations
• Programming: Raspberry Pi, Arduino, Leo Bodnar, HID Devices, joysticks, electronics components configuration, gaming hardware configuration (gamepad, joystick, yoke, rudder pedals, etc), wiring and prototyping


Riverwalk Ambulatory Surgery Center

Network and Computer Systems Administrator: 2014-2019

The position included the management and support of all Technology, including Networks, Communication systems as well as medical software and connectivity for Medical devices.

Main Administration/Management responsibilities:

  • Windows Server and Active Directory
  • Microsoft Exchange
  • PACS/DICOM/C-ARM Server
  • Virtualization/Deployments in Hyper-V, VMWare and VirtualBox
  • Network: Firewall, Switches, VLANs, VPN
  • Ubiquiti/UniFi Systems Deployment: AP AC, NanoStation, LiteBeam
  • Disaster Recovery implementation
  • Backup and Data Recovery
  • Security Camera/CCTV
  • Phone System (VoIP)
  • WordPress / Webmaster
  • HIPAA Enforcement
  • Workstation, end-user and vendor troubleshooting and support
  • Technology Consulting
  • Integration of Medical systems into our network infrastructure
  • Hardware maintenance: upgrading and recycling

United Systems Computer Group

Business Technology Advisor: 2013-2014

As a Business Technology advisor I worked alongside a team as an Engineer and Tech Support Specialist in Information Technology, more specifically a Managed Services Provider (MSP). We provided IT Services to dozens of companies and some of my tasks included:

  • Management and implementations of company Servers with Active Directory. This included physical deployments as well as Hyper-V, VMWare or VirtualBox.
  • Technical Documentation using the ConnectWise System
  • Managing backups and data restore
  • Installation and management of Firewalls, networking equipment, VPNs, Wi-Fi, and Workstations
  • End user support; On-site visits as well as remote
  • Setting up and maintaining Cloud Services such as Hosted Exchange, Hosted Backups and file sharing
  • Technology Consulting; software and hardware upgrades, recommendations for future projects

BreakFree IT

Computer Systems Administrator: 2011-2014

Worked as a Level II Engineer and Computer Systems Administrator. Provided MSP Services to dozens of companies. Also supervised two Level I technicians. Duties included:

  • Management and implementations of company Servers with Active Directory. This included physical deployments as well as Hyper-V, VMWare or VirtualBox.
  • Technical Documentation using the ConnectWise System
  • Managing backups and data restore
  • Installation and management of Firewalls, networking equipment, VPNs, Wi-Fi, and Workstations
  • End user support; On-site visits as well as remote
  • Setting up and maintaining Cloud Services such as Hosted Exchange, Hosted Backups and file sharing
  • Technology Consulting; software and hardware upgrades, recommendations for future projects

IRISS Inc.

Network/IT Engineer & Data Communications Specialist: 2009-2011

  • Managed Exchange and Active Directory Server
  • Managed Terminal Server and Licensing
  • Managed all networking equipment (Switches, Routers, Access points and patch panels)
  • Managed DNS, VPN, domain modifications, mobile and remote VPN access
  • Provided desktop support to all employees in main and remote offices
  • Wrote technical and training documents for company
  • Produced Visio drawings of company products
  • Managed PBX VoIP System, Analog Phones, Verizon FIOS and High Definition video conferencing system
  • Translated company documents to Spanish and communicated with customers in Latin America
  • Managed ADT key fob security system
  • Managed all network and phone cable installations and terminations

GradeATechs

Senior Technology and IT Consultant: 2008-2009

  • Provided technical support to more than 100 customers throughout the Tampa Bay area
  • Provided IT consulting and managed services to companies
  • Assisted companies and individuals in purchasing decisions
  • Installed, configured and provided maintenance for purchased hardware devices
  • Authorized AVG Antivirus Distributor
  • Provided basic and advanced computer tutoring

University of South Florida

Student Technology Consultant: 2006-2007

  • Provided technical support to students and faculty with the Blackboard Learning Software
  • Assisted students with very basic hardware and software problems
  • Managed SPAM filters for the entire Help Desk
  • Wrote and produced technical guides and videos for faculty, staff and student training
  • Trained new employees

Manatee Community College – State College of Florida

Student Technology Consultant: 2001-2004

  • Provided assistance and tutoring to students with computer related classes
  • Monitored and assisted students in four computer labs with a total of 100 workstations
  • Wrote technical documents for faculty, staff and students to assist in training with new equipment
  • Provided assistance to faculty when experiencing technical difficulties during classes
  • Microsoft Academic Alliance program Administrator (MSDNAA)
  • Assigned to work with the Computer Services department for distribution of operating systems, network equipment and computer installations, hardware maintenance and optimizations.

Cofres Del Tesoro

Graphics Designer: 1997 – 1998

  • Organized and edited product images digitally; produced company’s first product catalog.